Privacy Policy

Last Updated: [Insert Date]

1. Introduction

Al Zamzam Real Estate (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services through our website, mobile applications, or in-person interactions.

2. Information We Collect

• Personal Information: Name, contact details, ID/passport copies, visa information
• Property Information: Preferences, budget range, location choices
• Financial Information: Payment details, transaction history
• Technical Data: IP address, browser type, device information

3. How We Use Your Information

• Facilitate property transactions and documentation
• Provide personalized property recommendations
• Process payments and maintain financial records
• Comply with UAE real estate regulations
• Improve our services and website functionality

4. Data Sharing & Disclosure

We may share information with:

• Government authorities (Dubai Land Department, RERA)
• Banks and financial institutions
• Legal and regulatory bodies
• Trusted third-party service providers

5. Data Security

We implement industry-standard security measures including:

• SSL encryption for online transactions
• Secure document storage systems
• Regular security audits
• Limited access to sensitive information

6. Your Rights

• Access and request copies of your data
• Request correction of inaccurate information
• Withdraw consent for marketing communications
• Request deletion of personal data (subject to legal requirements)

7. Cookies & Tracking

We use cookies to:

• Enhance website functionality
• Analyze user behavior
• Personalize user experience

8. Policy Updates

We may update this policy periodically. Significant changes will be notified through our website or direct communication.

This policy complies with UAE Federal Law No. 2 of 2019 on the Use of Information and Communication Technology in Healthcare and DIFC Data Protection Law.